How Should You Order From Kyzogears

STEP 1: Pick and Request Your Design

  • Visit our website and pick the riding suit, jacket, gloves, or accessories you wish to personalize.
  • Submit a Free Custom Design Request via our website, OR send an email to info@kyzogears.com with:
  • Your name
  • Team or brand name (if relevant)
  • Favored shades
  • Logo (high-resolution file)
  • Product kind (jacket, suit, gloves, etc.)
  • Our design team will email you a complimentary digital mock-up within 24 hours.
  • Once you accept the final mock-up and are ready to move forward, send us:
  • Product dimensions
  • Numbers and names (if applicable)
  • Volume / quantity
  • Residence address
  • Phone number
  • Delivery date needed

STEP 2: Invoice and Payment

  • We will produce and email your invoice once your validated order details are in hand.
  • Review it carefully — once authorized, complete payment via any of the following:
  • Visa, MasterCard, or American Express (Credit/Debit Card)
  • Bank Wire Transfer
  • MoneyGram
  • Western Union
  • Our customer service staff is always available to assist with payment questions.

STEP 3: Order Confirmation and Production

  • Once your payment is received:
  • An Order Detail Confirmation will be sent within 24 hours.
  • Review every detail: names, logos, shipping address, colors, and sizes.
  • Reply to the email to verify.
  • ⚠️ Please note: once final verification is complete, adjustments may not be feasible.
  • Confirmation triggers immediate production.
  • Tracking number(s) will be emailed as soon as your purchase is dispatched.
  • You can also contact customer care at any time for status updates.

Personalized Sample Offering

  • We provide a full money-back on personalized sample orders.
  • If you request a jacket or riding suit made to your specifications:
  • The complete sample cost will be credited toward your last bulk order.
  • ⏱ Rush order turnaround time: 7–10 business days.

Need Assistance?

  • For thorough details regarding:
  • Returns and exchanges
  • Changes and cancellations
  • Payment rules
  • Shipping and processing time
  • Product care guidelines
  • Further add-on orders
  • Kindly see our Terms & Conditions and FAQ pages.
Send Us A Message
  • 📩 Email: info@kyzogears.com
  • 🌐 Website: kyzogears.com

Online questions can be answered at any time of day.